Global Ethics, Compliance and Privacy Communications Leader
Dell Technologies, Round Rock, TX | 2011 – 2020
- Responsible for designing and implementing a multi-level internal and external global communications plan for Global Ethics, Compliance and Privacy.
- Developed executive communications campaigns including thought leadership activities, speech opportunities, and industry opportunities for Dell’s Chief Ethics and Compliance Officer and Chief Privacy Officer.
- Directed the planning and execution of coordinated compliance program launches with multiple stakeholders.
- Responsible for developing and implementing comprehensive change management plans, including communications and stakeholder engagement, sponsorship and leadership alignment, resistance management, workforce transition, and training.
- Measured effectiveness of change management by regularly evaluating program successes, opportunities and risks, as well as incorporating feedback and lessons learned.
- Partnered with training resources to develop appropriate training strategy and curriculum for impacted audiences.
- Responsible for Global Ethics and Compliance presence including booth design, set up, staffing and interviews with multi-media partners at Dell Technologies World (annual event for 10,000 customers in Las Vegas).
Global Benefits Communications Consultant
Dell Technologies, Round Rock, TX | 2007 - 2011
- Responsible for the strategy and execution of benefit and wellness policies and programs.
- Partnered with program managers to develop specific U.S. communication strategies, including Well at Dell health action programs, 401K, Annual Enrollment, new hire, and leave and disability for 40,000 covered lives with a 96% enrollment rate.
- Developed and delivered benefits education for specific business units and diversity groups and new hires.
- Executed “Day One” communications and training of employees of multiple acquired companies.
- Developed an external website for benefit communications and training for employees and their spouse/domestic partners.
- Developed and executed benefit harmonization strategy for Mexico, Philippines and Canada.
- Strategic communications partner of the Dell Stock Fund rescission tender offer in 44 countries.
North America Compensation Manager
Dell Technologies, Round Rock, TX | 2004 - 2006
- Responsible for the successful execution of 3 business line compensation plans.
- Developed audit verification structure to ensure sales data is complete.
- Strategically worked with sales to develop new compensation plans each year to meet needs of business.
- Developed communication documents and training on multiple sales compensation changes.
- Served as training liaison for global comp and benefits initiatives.
Sales Compensation and Marketing Programs Manager
XO Communications, Nashville, TN | 2000 - 2004
- Assisted Executive Management in planning the national sales compensation plans by presenting performance trends from current plan, focus group analysis and compensation calculator modeling.
- Analyzed sales data to determine sales trends and developed forecast models for Executive Management.
- Developed communications and trained all levels of sales force on compensation plans and contest initiatives.
Sales Compensation and Administration Manager
BlueStar Communications, Franklin, TN | 1999 - 2000
- Developed and administered the company’s national sales incentive compensation plan for multiple sales and operational positions.
- Developed and administered multiple programs and processed to assist and direct the sales force from “Get Well” programs to developing a process to avoid circuit issues during installation to reduce canceled orders.
- Daily analyzed sales data to determine sales trends and forecast models.
Project Manager
MetLife, Franklin, TN | 1998 - 1999
- Managed Y2K testing with external vendor for 25 retirement planning clients to ensure system compliance.
- Coordinated, with external consulting team of programmers, technical implementation projects for clients in multiple geographic regions.
Assistant Treasurer
Bankers Trust, Nashville, TN | 1992 - 1997
- Managed thirteen clients with multiple types of profit sharing, 401(k) and company stock plans.
- Developed and implemented conversion of clients to new record keeping platform in order to streamline processes.
Partnership Administrator
Landmark Realty Services, Nashville, TN | 1989 - 1992
- Processed accounts payable and accounts receivable bookkeeping entries.
- Calculated monthly and quarterly valuations of land investments.
